The Minor Food is one of Asia's largest casual dining and quick-service restaurant companies. We are aggressively accelerating the business growth in both domestic and global market.
Our number of restaurants exceeding 1,600 in 21 countries under The Pizza Company, Swensen's, Sizzler, Dairy Queen, Burger King, The Coffee Club, Bonchon, Ribs and Rumps, Riverside, Penang Street, and Poulet.
Minor is seeking a Delivery Manager to lead their team of BA's, Developers, & QA Engineers providing hands-on problem solving of multiple major technical implementation projects within a hybrid environment. The ideal Delivery Manager will have a background in development wearing many different hats, but is now applying their experience in identifying issues & driving resolutions to organize processes and project delivery. This person will have a voice in the "war room" with a commanding presence to drive the solutions necessary, while also bringing the team together to perfect the project
- Provides thought leadership to deliver creative and efficient technical solution.
- Leads the development of strategic plans for projects of high business complexity.
- Works with architects to design business solutions by applying the right technology. Works with Lead eCommerce Architects to transform requirements in to solutions design.
- Works with cross functional resources to develop and gain approval for high level delivery plans of various sized software development projects based on a set of objectives (scope, delivery and technical approaches, risk, assumptions, staffing plans, other cost, and ongoing operational plans and cost).
- The Technical Delivery manager is responsible for ensuring all steps in Minor's agile based SDLC are executed, acts as the scrum master for their projects/work streams and coordinates across many cross functional project resources.
- Oversee client/customer/vendor relations to ensure that service expectations are met or exceeded
- Monitors project metrics for significant deviations in quality, cost, or schedule
- Monitors and reports all project risks and issues; leads mitigation and resolution efforts to limit risks; escalates as needed
- Facilitates scrum and status meetings
- Assists in establishing, enabling, and improving project management and software development methodologies, procedures and policies
- Coaches and mentors individuals on the project teams and provides feedback on performance to their leaders
- Performs other duties as assigned
- Experience as a Technical Delivery Manager within an Agile environment
- Experience leading delivery management for technical integration projects within a Custom Development / Model 6 Capacity Environment
- Experience working within Agile/Waterfall Hybrid environment with ability to apply both principles
- Development background and good understanding of API integration is ideal
- Has foundational experience playing a contributing role in full cycle software delivery as a business analyst, developer or quality expert (previous development experience preferred).
- Understands, can participate in and lead solutions design.
- Strong project management, leadership, and organization skills (Scrum certification desired)
- Microsoft Office including Word, Excel, Visio, Project, PowerPoint, and Outlook
- Understands the capabilities of key technologies (HTML5, Java, SQL Server) and can quickly assess the applicability of commercial off the shelf technology.
- Candidate must be thorough and detail-oriented
- Able to work on multiple priorities in a deadline-driven environment
- Must be able to remain calm in pressure situations and adapt quickly to change
- Must have the ability to work independently and with minimal supervision
- 3 - 5 years leading the project delivery of complex enterprise application systems, distributed applications, web applications, and system integration solutions
- 3 - 5 years project leadership in a deadline driven environment
- 3 - 5 years using SDLC multiple development methodologies such as Agile, RUP, Waterfall, etc.
- 2 - 3 years working with technology vendors
- System and/or Business Analysis experience preferred
- Application development experience preferred
- eCommerce experience preferred
- Process improvement experience preferred