Business Leadership – Developing Our Area Coaches to Deliver the Best Customer ExperienceNovember 14, 2019
From today, your experience with all restaurants of Minor Food Group will change. The reason for this is that 89 Area Coaches have now been certified by Minor Academy’s Business Leadership Program. These Area Coaches play an important role in managing the restaurants of all 6 brands; The Pizza Company, Swensen’s, Sizzler, Burger King, Dairy Queen and The Coffee Club.
On the final day of this program, Area Coaches presented business cases based on customers’ needs, and received constructive comments from executives to help them develop, execute and measure in real situations in their own restaurants. This program makes them become leaders who understand customers with a sharper business perspective. Now, they are ready to be better and faster leaders delivering the best customer experience in every aspect.
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- Minor Food held the 2022 Manager Conference around the theme “Striving for leadership development to win in the new era”.
- The Pizza Company organized the Pizza Excellence Awards 2022 to strengthen business through the biggest franchise partners in Vietnam.
- The Best Thailand Swensen’s Excellence 2022 for the 33rd time
- The Coffee Club send Thai barista to compete in the World Barista Competition in Australia.